Key tips to keeping a productive, engaged dental team
The difference between success and failure is an engaged team.
No matter how smart, talented, driven, or passionate you are, your success as a dental entrepreneur depends on your ability to build and inspire a team. A successful leader is one who can inspire his or her team to work better together toward a common vision and goals.
All dental practices face the time crunch and as the practice owner, main producer, and emotional leader the practice of team building can get left out of the equation. Adding team building back into the equation can increase a practice’s productivity, uplift morale and ultimately lower stress.
Here are a few key areas to concentrate on to bring team building back into focus.
#1 Clear Expectations
Every team member needs to understand what their role is, where they are going and how they will get there. Take the time to educate your team on your vision for the practice and where you want to be in 6 months, 1 year, 3 years and even 5 years from now. Lay down the plan of how you envision the practice reaching those goals. Define each individuals role in that plan and what is expected. And finally clearly define how progress will be monitored and who will be accountable for each piece of the success plan.
Constant communication is key in any relationship and your dental team is no different. Remain vigilant of your over vision and hold regular meetings to stay focused on your goals. Don’t let time or the lack of getting in your way of regular meetings as a team.
Hold daily morning huddles with a focus on making sure the day stays as stress-free and productive as possible. Once a month set aside a few hours to hold a team building meeting that lets the group participate and engage in both fun and productive session. Adding activities to these meeting can help bring out new ideas, excitement and a renewed sense of community. Don’t be afraid to have a little fun once in a while.
#3 Continued Educational Growth
Invest in training on an annual basis and give your team opportunities to learn and grow. Solid systems and good technology tools to run those systems make for a productive stress-free day. Look for learning opportunities in your dental community that meet the objectives of your vision for the practice. Online learning can be an effective way to give the team the opportunity to learn a new skill or increase their software knowledge.
Good systems in a dental practice can predict a steady outcome but do the team members that execute those systems have a backup? Are the systems documented in a clear format? Take opportunities at meetings to have team members teach each other so that each system has a solid backup in place.
#4 Consistent Leadership
Every team needs a good leader/coach. You set the tone for the practice and it will your consistent message and actions that guide the team to success. If you believe that team building is important to the success of your practice then your team will too. Keep them engaged, keep them focused and keep excited to be a part of the practice’s success.
Practice Dynamics understands the essential role that teams play in the overall success of dental practices. We have built our coaching around achieving balance driven success through systems, teams, and technology. We encourage you to infuse new excitement into your practices through a solid focus on teams.
“The leaders who work most effectively, it seems to me, never say ‘I.’ And that’s not because they have trained themselves not to say ‘I.’ They don’t think ‘I.’ They think ‘we’; they think ‘team.’ They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.”