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The 4 C’s of Team Building~

September 26, 2018

Key tips to keeping a productive, engaged dental team

The difference between success and failure is an engaged team.

No matter how smart, talented, driven, or passionate you are, your success as a dental entrepreneur depends on your ability to build and inspire a team. A successful leader is one who can inspire his or her team to work better together toward a common vision and goals.

All dental practices face the time crunch and as the practice owner, main producer, and emotional leader the practice of team building can get left out of the equation.  Adding team building back into the equation can increase a practice’s productivity, uplift morale and ultimately lower stress.

Here are a few key areas to concentrate on to bring team building back into focus.

#1 Clear Expectations

Every team member needs to understand what their role is, where they are going and how they will get there.  Take the time to educate your team on your vision for the practice and where you want to be in 6 months, 1 year, 3 years and even 5 years from now.  Lay down the plan of how you envision the practice reaching those goals.  Define each individuals role in that plan and what is expected.  And finally clearly define how progress will be monitored and who will be accountable for each piece of the success plan.

#2 Communicate

Constant communication is key in any relationship and your dental team is no different.  Remain vigilant of your over vision and hold regular meetings to stay focused on your goals.  Don’t let time or the lack of getting in your way of regular meetings as a team.

Hold daily morning huddles with a focus on making sure the day stays as stress-free and productive as possible.   Once a month set aside a few hours to hold a team building meeting that lets the group participate and engage in both fun and productive session.  Adding activities to these meeting can help bring out new ideas, excitement and a renewed sense of community.  Don’t be afraid to have a little fun once in a while.

#3 Continued Educational Growth

Invest in training on an annual basis and give your team opportunities to learn and grow.  Solid systems and good technology tools to run those systems make for a productive stress-free day.  Look for learning opportunities in your dental community that meet the objectives of your vision for the practice.  Online learning can be an effective way to give the team the opportunity to learn a new skill or increase their software knowledge.

Good systems in a dental practice can predict a steady outcome but do the team members that execute those systems have a backup?  Are the systems documented in a clear format? Take opportunities at meetings to have team members teach each other so that each system has a solid backup in place.

#4 Consistent Leadership

Every team needs a good leader/coach.  You set the tone for the practice and it will your consistent message and actions that guide the team to success.  If you believe that team building is important to the success of your practice then your team will too.  Keep them engaged, keep them focused and keep excited to be a part of the practice’s success.

Practice Dynamics understands the essential role that teams play in the overall success of dental practices.  We have built our coaching around achieving balance driven success through systems, teams, and technology.  We encourage you to infuse new excitement into your practices through a solid focus on teams.


“The leaders who work most effectively, it seems to me, never say ‘I.’ And that’s not because they have trained themselves not to say ‘I.’ They don’t think ‘I.’ They think ‘we’; they think ‘team.’ They understand their job to be to make the team function. They accept responsibility and don’t sidestep it, but ‘we’ gets the credit…. This is what creates trust, what enables you to get the task done.” 

–Peter Drucker

Periodontal Disease- A Program For Your Practice

December 3, 2015

Filed under: Communication,Systems,Teams — Tags: , , , , — Laci Phillips @ 6:29 pm

PDLogoAs consultants we assume everyone knows the statistics. But do you? 1 in 3 US adults has some form of periodontal disease. And with patients over the age of 65, that number increases to one in every two adults. Looking at those numbers from a business point of view, you should have 35% of your practice in a Perio program. However this is not always a business decision and many of us are stuck in this fight daily.  The conversion is difficult. How can we place a patient on periodontal maintenance after they have been a prophy recall for years?

The key is education. We as providers must continue to educate ourselves on every level of this disease. We are learning more about oral systemic health and how it affects the entire body. Next, we must continually educate our patients to the effects periodontal disease has on our mouths and our entire bodies.

We have all heard the horror stories of insurance and the role it plays in our patient’s health, however, insurance should not be the first conversation you have with your patients when a disease is present.

We have included a few steps to help you in this new transition. The patient must know and feel the importance of maintaining the disease and that we are here to help them. Incorporate these steps in your daily discovery:

  1. Periodontal assessment with a full mouth charting including pocket depths, mobility, bleeding points, and furcations.
  2. Educate the patient as to the probing
  3. Diagnose
  4. Educate the patient
  5. Treatment plan: must include scaling and root planning and scaling
  6. Educate
  7. Place in periodontal maintenance
  8. Educate
  9. Retain the patient

Remember education is the key here, yours and your patients. Your patients will appreciate your care and attention to their overall health.  This new system will not happen overnight, rather set your new protocols and make them a daily habit.

We look forward to hearing about your success!